Rincon India Solutions Pvt. Ltd.

Tag: Equisys

  • End of support for Zetafax 2011

    Please note that Equisys will cease support for Zetafax 2011 on 31st May 2014. This means that, if you are running Zetafax 2011 or earlier, you will no longer be eligible for software updates or receive any technical assistance. Upgrading to the latest version of Zetafax ensures that you will receive the latest updates to your software and gain access to technical support should you need it.

    Upgrade special offer
    Upgrading to Zetafax 2011 is a very simple process, and if you upgrade by the end of May 2014 you will also get a reduction of up to 25% off of your normal upgrade price.

    What to do next
    Zetafax Software Assurance is the most cost efficient way to ensure that your Zetafax system is always up to date. Our records indicate that your software assurance has expired. To find out details on re-joining software assurance and upgrading to Zetafax 2014, email us at sales@rincon.co.in

  • Announcing Zetafax 2014

    Announcing Zetafax 2014

    Equisys is pleased to announce the latest release of its award winning fax server, Zetafax 2014. The new release brings a range of enhancements for customers designed to deliver greater choice, flexibility and accessibility to modern business environments. Amongst the new capabilities are support for Windows 8.1, Windows Server 2012 R2 and Microsoft Exchange Online, as well as improvements for remote and mobile workers. The release also introduces a new Zetafax edition for use with multifunctional printers.

    For businesses migrating their IT infrastructure to the Cloud, Zetafax 2014 provides support for Microsoft Exchange Online, part of Microsoft’s Cloud-based Office 365 suite. Exchange Online users can now send and receive faxes via email with queuing, prioritization and delivery managed via their on-premise Zetafax Server. Integration is simple and secure with no need for changes to company firewalls, domain names or fax numbers.

    For more details click here.

  • Zetafax client update for Windows 8.1

    Information for Zetafax customers using Windows 8 or Windows Server 2012

    We are pleased to announce that the Windows Client Update for Zetafax 2012 is now available for download. This adds support for Windows 8.1 and Windows Server 2012 R2 to the Zetafax Client applications, including the Zetafax Printer.

    Windows 8.1 and Windows Server 2012 R2 are due for general release from 17th October. Windows 8.1 may be installed automatically on some computers via the Windows Update service, so it is important for Zetafax system administrators to act before the release date to ensure their systems are compatible with Windows 8.1.

    Existing Zetafax 2012 systems will not work correctly with the new platforms. A user who upgrades their computer to Windows 8.1 without this update will experience issues including a watermark on faxes which are sent using the Zetafax Printer.

    We advise all customers with Zetafax 2012 to install the Windows Client Update for Zetafax 2012 on their Zetafax Server now, to avoid difficulties if client computers are upgraded to Windows 8.1 in future. The update can be downloaded from www.equisys.com/updates, kindly contact us for the login credentials.

    Customers with older Zetafax systems should upgrade to Zetafax 2012 before installing this update. The Zetafax 2012 upgrade is available without charge for customers with a current Software Assurance contract, by contacting us on the below mentioned contact details.

    Further details about the release can be found in the following technical note:
    ZTN1970-INFO: What’s new in the Zetafax 2012 Windows Client Update

    The Zetafax Server does not currently support Windows 8.1 or Windows Server 2012 R2. We will be releasing a full update for the Zetafax Server to support the new Windows versions within 60 days of general release.

    Please contact our support for further details of the release if required.

  • Zetafax 2012 is here……

    Zetafax 2012, the latest version of the award winning fax server by Equisys, has now been released. The new release delivers enhanced tools designed to make administering and using Zetafax even easier.

    Amongst the new features available in Zetafax 2012 is

    • Auto Cleanup, a new tool that reduces manual maintenance overheads by automatically managing disk usage. Through configurable rules such as age and volume of messages, Auto Cleanup enables administrators to set permitted quotas within each user’s Inbox and Outbox folders. Quotas are then monitored by the Zetafax Server and managed in accordance with the rules specified.
    • Delete After Sending a feature that improves the user experience for Zetafax Client users, particularly with systems sending large numbers of faxes. Matching the user experience of popular email clients, user accounts can be configured to automatically remove messages from the Outbox once they have been sent successfully, saving time and improving system performance.
    • A number of client enhancements, many of which have been suggested by users of the software. These include access to the Zetafax annotation tools via the popular Zetafax Client wizard, enabling messages to be both sent and annotated from within common desktop applications, and print enhancements to make filing and retrieval of faxes easier when required.
    • 64-bit API support, enabling Independent Software Vendors (ISVs) and other customers to integrate 64-bit applications with Zetafax quickly and easily
    • Support for a new range of Brooktrout fax boards – update to version 6.5 of the drivers used with Brooktrout fax boards and the Zetafax Fax over IP Connector (SR140 Edition).

    You can read the press release here. Please feel free to mail us on sales@rincon.co.in for any assistance you may require.

  • Nanavati Hospital in Mumbai hits ‘sweet spot’ of faxing with ZetaFax

    Dr. Balabhai Nanavati Hospital, popularly known as Nanavati Hospital is one of the busiest hospitals in Mumbai with 400 beds and employing 1200 people. The TPA (Third Party Administrator) desk was buzzing with activity with relatives of the patients asking for updates on their cashless insurance process requests. The TPA desk was sending and receiving faxes manually and were fraught with the usual paper jams, mixed pages etc. Dr. Mahesh Shirke took the initiative and evaluated Zetafax and went ahead with the solution. The hospital is now saving a lot of time and resources by shifting to Zetafax. The nagging problem of documents not being received in time by TPA Agents stopped after deployment of Zetafax. The TPA desk staff now is less harried and can better allocate their time to more productive activities.

    For the case study please click here.

    Contributed by Jeeson Akkara and Sandeep Kaintura

  • Why upgrade to Zetafax 2011?

    Zetafax 2011 is the latest version of the award winning fax server software from Equisys. Delivering a range of benefits including support for the latest platforms and new features, Zetafax continues to be one of the world’s leading fax server products, installed in over 60,000 customer locations in over 100 countries.

    Zetafax 2011 provides existing customers with the tools to make their business more efficient by providing a brand new add-on, product enhancements and support for the latest technologies. Please check this link for more information.

  • Zetafax 2011 introduces Fax Relay to improve compliance management and provide greater control

    Zetafax 2011 introduces the new Fax Relay add-on for Zetafax, which allows users to send faxes from a fax machine in the office, with the fax being sent via the Zetafax Server. This means that paper faxes are included in the archive along with faxes sent via the Zetafax Client, which is important for organizations that require outbound communications to be archived for compliance or other management purposes. For more information and a link to the press release please click here.

  • 90 seconds to learn how to send a fax from Zetafax

    Zetafax is the award winning fax server software from Equisys plc of UK that delivers secure, fast and cost effective document distribution. Simple to install, easy to manage and highly reliable, Equisys has a proven track record in providing businesses with complete fax server solutions that generate real cost savings whilst streamlining their business processes. This is why Zetafax is the proven choice of fax server for over 60,000 customers worldwide.

    In this video, in just a minute and a half you will learn how simple it is to send a fax from Zetafax. The video is available here.

  • Green IT solutions

    Environmental issues have become increasingly important to businesses as legislation increases, and customers take more notice of a company’s ‘green’ credentials when making purchasing decisions. In fact, a study by GfK Roper Consulting showed that 79% of Americans take a company’s environmental practices into consideration when choosing products to purchase. Companies are therefore working hard to reduce carbon footprints and meet their sustainability targets, and making changes to the way documents are sent and stored can be a good place to start.

  • Are you sure that you are having all innovative solutions?

    Are you sure that you are having all innovative solutions?