At Rincon, we believe there is no “one size fits all” solution on this planet. Each customer is unique and so are the requirements. We therefore first understand the client’s business operations and then propose a solution which is the right fit for their line of business. Based on the feedback from the client, modifications are made and the solution evolves.
To put the whole process in perspective, we first analyse the needs of the customer and propose a solution. Based on the approved proposal, we design the solution. Then the development work starts. No development can be bug free and so the solution is subjected to rigorous testing. We finally hand over the solution to the client and also train their team members on using and maintaining the solution.
Technologies we use include:
Ruby on Rails
PHP – WordPress, WooCommerce, Drupal, OSCommerce and other CMS
IOS / Android APP development (Native / Hybrid)
Cloud Migration
Open Source ERP
For more information e-mail us on sales@rincon.co.in and we will be glad to assist you.
Unlike some of our competitors, XMedius has dedicated itself to developing one of the best secure file exchange solutions for businesses: the XMediusFAX® solution. It’s why XMedius has become one of the leaders in the fax solution market.
The importance of the partner network
At XMedius, we fully understand that finding the best partner with which to have a profitable and enduring business relationship can be a challenge. That’s why the success of our partners will always be our primary objective. Our commitment is comprehensive and unswerving. XMedius partners have access to all our products and services, including the RENEWAL of support contracts and the RESALE of the XMediusFAX® CLOUD service.
Our customer service satisfaction rate exceeds 95%. XMedius customer service experts are located in both Canada and in France so that we can better serve the specific geographic needs of our partners and help them achieve their business objectives. Some competitors outsource customer service; at XMedius, our representatives have expert knowledge of our products and services because they are OUR employees.
Our partners are the best ambassadors for our brand and solutions, so we strive each and every day to fully attend to their needs and develop a STRONG BUSINESS RELATIONSHIP.
Innovation is in our DNA
We’re not content to rely on our past successes. In fact, XMedius is investing more than ever in innovation. A team of approximately 20 employees and more than 10% of our revenues are dedicated every year to improving and broadening the scope of our XMediusFAX® solution. Our specialists follow the market closely to develop a product that precisely corresponds to the needs of our clients. For every product and solution, a detailed road map enables us to optimize the reliability and profitability of secure information exchange.
Our recent developments and innovations include the launch of two mobile applications (iOS and Android), our new XMediusFAX® Cloud version 1.8, and a range of healthcare connectors (“EHR/EMR” fax connectors for EPIC/Cerner/McKesson). Also, in 2016 we obtained the following certifications:
Alcatel-Lucent – OXO R11
Cisco UCM 11
Cisco Unity ConnX 11
Cisco BE7000
Cisco UCM 11.5
Citrix XenServer 6.5 and 7.0
VMWare ESXI 6.0
Avaya CM 7.0.1
Avaya IPO 10
Microsoft Gold app. Developer
The innovations continue. Here are the new products we will be introducing to the marketplace in the coming months.
XMediusFAX®
Hybrid mode:
Enables the simultaneous use of the client’s inbound and outbound internal fax lines and the shared inbound and outbound fax lines with the XMediusFAX® Cloud service included in XMediusFAX® On-premises
Allows for the optimization of FAX traffic
Enables administrators to configure and distribute the lines
Makes it possible to use only the shared fax lines with XMediusFAX® Cloud, while internally managing one’s fax server and the third-party applications associated with it.
Available by subscription or prepaid
Provides detailed billing
Enables the porting of internal fax numbers to XMediusFAX® Cloud
Xerox ConnectKey Connector available with XMediusFAX® On-Premises Features include:
Fax transmission and reception from ConnectKey compatible Xerox MFDs
Cover sheet selection, with the possibility of indicating the subject and comments
Languages include English, French, German, Italian, Spanish, Portuguese, Russian
Xerox certification
3 methods of authentication; No Login (shared account), Guest Users (XMediusFAX® On-Premises internal users), Using the Login of the Device (SSO)
Support for several authentication protocols with XMediusFAX® Cloud 1.9
Added support for SAML 2.x “Security Assertion Markup Language” to authenticate users with “Active Directory Federation Services” and other similar authentication systems.
XMediusFAX®
PCI DSS (Payment Card Industry Data Security Standard) certification
Enables integration into a solution that manages banking data
XMediusFAX® Mobile Connector 2.0 (iOS and Android)
Enables fax list management
Provides signatures of received faxes and retransmission to the sender
Provides fax activity notifications, both transmission and reception
Ricoh MFD Connector
Provides support for the new Smart SDK 1.0 by Ricoh for Android
Ricoh certification
Carryover of all features available with the Ricoh ESA (SDKJ 12) connector
Improves the human-machine interface
XMediusFAX® Server 9.0 Features include:
Personalized field management: “Create, Edit, Delete”
Possibility of classifying received and transmitted faxes
Secure Fax over IP (UDPTL over DTLS)
Administrator authentication via SSO (Single Sign-On)
