Tag: Online Fax

  • Reblog: Are free online fax solutions right for companies?

    Choosing a free online fax solution versus a professional service will depend on an organization needs in terms of security features, customer service, and support.

    With all its advantages, online fax technology is increasingly popular within organizations that need to exchange documents on a regular basis. At the same time, alternatives to the traditional fax have been developed by numerous providers. Some developers even present solutions that they offer free of charge over the Internet. But are these free online fax solutions appropriate for companies?

    Here are a few features that highlight various shortcomings of these free Internet fax programs.

    Free online fax solutions and data security

    As recent news about data breaches and compliance issues will show you, more and more companies need to improve the way they handle personal information about their customers or any other sensitive data that may have a high value for defrauders. It’s clear that data security has become a major issue for many organizations.

    To ensure the confidentiality of documents transmitted online, certain telecommunications companies have developed effective solutions for secure transfer, assuring users that their documents can only be consulted by the intended recipients.

    Procedures such as encryption or transit over highly secure infrastructure can guarantee users of an online fax service that their messages will remain confidential.

    It is also possible that the messages received may be infected by computer viruses. It is therefore a good idea to make sure that the selected service can identify the presence of this kind of threat.

    However, these security features are very rarely a privilege of free online faxing, making them a risky choice for companies that work with sensitive data.

    Performance can differ between free and professional services

    Since each company is different, their communications needs will differ based on factors such as their size and their area of business. For example, some organizations require archiving tools, while others must regularly send large files that exceed email attachment limitations.

    However, free fax services often offer only basic options that do not include long-term storage of documents or the sending of larger files.

    Fax solutions providers, on the other hand, offer solutions tailored to their customer’s needs. Organizations who are looking for specific features, like the ability to transmit larger files, customizable security options, and an audit trail, for example, will find that consulting with fax service providers on the options available to them will work better for them in the long run. Today’s fax solutions come with an assortment of volume-based pricing options, so in the end, organizations only pay for their typical usage.

    Support offered by online fax service providers

    Implementing an online fax service may require technical skills that only specialists possess. For companies that need to send faxes daily, a service interruption can cause significant problems.

    For this reason, companies moving to fax over IP solution should be able to count on support from their service provider. Although free fax solutions usually offer customer service, it is rarely fast, nor would a user be able to get the full support they require.

    With a full-featured online fax solution, the customer obtains the benefits of a technical team and 24/7 customer support. This minimizes the risk that a lengthy service interruption will impact the organization’s activities.

    Online fax solutions from XMedius

    In light of this information, although free online fax solutions may be appropriate for certain users, they can be a risky choice for companies that don’t want to find themselves in an unfortunate situation because of their shortcomings.

    In order to benefit from secure transfers, added features and constant technical support, put your trust instead in a recognized provider like XMedius.

    XMedius is a world leader in the field of secure file transfer solutions for companies. It developed the first all-inclusive fax over IP software in the industry. The services it offers have what it takes to meet the needs of all organizations.

    The original article can be found here.

    For more information e-mail us on sales@rincon.co.in and we will be glad to assist you.

  • Reblog: 5 reasons why a company should rely on an online fax system

    Even today, sending faxes remains a critical component in company communications, especially for certain types of documents such as legal contracts and health records.

    However, the traditional fax, because of certain limitations in its use, is gradually being abandoned in favor of a resolutely more modern technology: fax by Internet, or fax over IP (FoIP).

    So take a few moments to learn 5 reasons why companies both big and small should rely on an online fax system.

    1 – Online faxing saves money and space.

    The use of the traditional fax inevitably results in additional expenses for a company. The cost of paper and ink must be considered along with regular maintenance of often-fragile fax machines.

    In contrast, online fax needs no maintenance and will not require you to buy ink and paper. Moreover, you can send and receive faxes automatically through your computer, tablet or smartphone. With online fax, say goodbye to cumbersome equipment and piles of faxes that get in the way of your work.

    2 – Online faxing makes it easier to transfer confidential files

    Have you ever had to wait patiently by the fax machine for a confidential fax, to ensure that no one will have access to the information it contains?

    With online fax, incoming faxes are sent directly to your mailbox. You don’t have to worry about prying eyes when you receive confidential faxes.

    3 – Fax over IP sends bulky files quickly

    Traditional fax machines can be quite uncooperative when you need to fax large quantities of documents. In fact, it is not rare for sheets of paper to become jammed, forcing you to start all over again.

    In contrast, an online fax system lets you send as many documents as you want without running the risk of wasting valuable time watching over the machine, ensuring that your transmission goes smoothly. You can even send faxes to several recipients at the same time, which greatly increases the speed of execution.

    4 – Fax over IP makes your company more reactive

    With older-generation fax machines, you had to be present at the office to get your hands on the sent documents, whether they were bills or contracts.

    As mentioned above, online faxing makes it possible to send and receive faxes from any location using mobile devices. This means that you can stay on top of your faxes, even when you’re on the road. This significant advantage enables a company to be much more reactive.

    5 – Say goodbye to busy telephone lines with online faxing

    Do you feel a bit frustrated when you hear a busy signal or when your customers or business partners tell you that your phone line is busy?

    Since an online fax system uses the IP network rather than land telephone lines, you can send and receive multiple faxes simultaneously without the busy signal.

    To switch to online faxing, E-mail us on sales@rincon.co.in and we will be glad to assist you.

    To benefit from the many advantages of online faxing or for more detailed information on how your organization can profit from cutting-edge solutions in file transfer, don’t hesitate to contact our team of experts. XMediusFAX, launched in 2002, represents the best possible choice for companies that want to bid goodbye to their traditional fax machines.

    The original article can be found here.