Author: Blogger
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Stop Paper Go Digital
Stop paper at the door – be digital from the start!
As the world continues to reel under the impact of COVID-19, businesses are faced with more immediate concerns. One pressing issue many companies are currently dealing with: as more and more businesses introduce work from home / staggered working shifts, how can they continue operations if they’re no longer able to receive/act upon physical mail? Also, who will be willing to handle paper which is a potential carrier of the virus?
Rincon’s digital mailroom solution can alleviate this burden and they can be deployed swiftly to prevent companies from falling further behind in these rapidly changing times.
What does it entail?
- Incoming physical mails are opened, scanned and sent to the correct person/department digitally
- Intelligence can also be built-in using RPA (Robotic Process Automation) if required.
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Document Management Solution for HR
Archival and retrieval of documents for the HR Department
Is your HR team bogged down by the list of pending pre and post-interview documents? Do you see a pile of papers, resumes, forms, interview notes and letters on their desks?
- Role-based access so only authorised staff have access
- Quick retrieval
- Streamlined processes
- Reduce storage space
- Document scanning service for paper records
- Greater compliance
Is it only for HR? NO! The same system can be extended to all departments across the organisation.
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BCP invoked at Rincon in times of Corona Virus
As the Covid19 (corona virus) spreads around India and Mumbai in particular, public-health experts are encouraging people to engage in social distancing i.e. limiting of non-essential gatherings.
Like many other companies, we at Rincon are implementing mandatory work-from-home policy beginning March 18, 2020. It is surely not going to be easy for the team as we are dealing with a very unusual challenge: working from home for the first time.
However, the team’s safety is of utmost importance and by reducing the commute to office, we want to participate in the effort to prevent the spread of this dreaded virus.
It will be our sincere endeavour to give you the best possible service. However, there could be some delays in the absence of the entire infrastructure at individual homes. Please bear with us in these trying times.
Team Esperti
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BCP invoked at Rincon in times of Corona Virus
In the midst of the new coronavirus pandemic, we like many other companies have implemented a mandatory work-from-home policy. It is not going to be easy for us as we are dealing with this unusual challenge of working from home for the first time.
However, the safety of our team is paramount and we believe that by reducing the commute to the office, we are only doing our bit towards stemming the rot of Corona.
We are trying our level best to give the same level of service as before but there could be some delays in the absence of the entire infrastructure at individual homes. It will be our sincere endeavour to give you the best possible service even in these trying times.
Team Rincon
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Wireless Nurse Call Systems For HOSPITALS
Esperti Services and Solutions LLP. are pleased to bring to you Wireless nurse call systems from Medicare, UK. From initial consultation through to installation and after-sales support, we offer a professional and friendly service. The system is wireless and consists of display panels, call points and other alarms to meet your requirements.
Features
- HTM compliant
- Low power technology
- Easy to configure
- Cost-effective
- Versatile, flexible and easy to use
- Unique attendance feature
- Finger tap buttons
- Plug and play technology
- Low maintenance
- Comprehensive training.
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Automate your email processes in less than 5 minutes
Actions Are Automatically Processed, Without A Click.
Anyone in the service industry is well aware of how they are inundated with emails which are critical in nature. The number of emails is increasing exponentially and managing them is an arduous task. Is there a solution that can help automate this ever-increasing volume?
Introducing Email Integrator, an application that runs in the background saves time and allows you to focus on your important tasks. It works with any email box like Exchange server, Cloud emails service Gmail, Office 365, Yahoo mail, Hotmail, Outlook.com, and any IMAP4 or POP3.
Features
- Auto printing and stamping of incoming emails
- Export your emails to PDF for integration
- Customised auto-reply to the sender’s email
- Auto Archival of sent and received emails for future reference
- Quick searching of emails
- Reports
- Keep your email box clean
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Network Services
Our associates are specialists in networking and security with the experience gained over many years in the Enterprise, ISP and Satellite Service Provider sectors. Being a vendor-agnostic organisation, we can ensure giving a non-biased advice, with a focus on industry standards and best practices. The expertise is in design, implementation, maintenance, troubleshooting of topologies of all sizes.
Some of the projects they have carried out include:
- Replacing Huawei Firewalls for a Mobile Network Service Provider
- Designing and implementation of Eight Data centres for a Satellite Service Provider across the world (Greece, Italy, USA, Canada, Australia and New Zealand)
- Part of the team involved in designing and deploying Security solution for next generation Aircraft Tracking system co-funded by ESA
- Migration and replacement of Cisco firewalls with Palo Alto Network Firewalls
- Deployment of feature rich Palo Alto Firewalls in various parts of the network
- Migration of HP NNM, Cisco Works, Cacti with Stablenet Network Monitoring solution and moving 3000 nodes across to the new platform
- Integration of IMB’s Qradar SIEM solution in network for SOC team
- Replacement of 65+ End-of-life equipment for UK’s leading Mobile Network Service Provider
- Extensive experience in rolling out Network Best Practices by working closely with Cisco and Juniper for 5000+ devices for UK’s leading Mobile Network Service Provider
- Preparing Bill of material, writing High Level, Low level and Physical Design documents, negotiating work package with sub-contractors and presenting Design Architecture changes to number of stake holders.
- Securely connecting Local and Remote offices for various clients using IPsec VPN solution
The team is fully qualified, holding accreditation with manufacturers such as Cisco (CCIE), Juniper (JNCIE), and Palo Alto (ACE), Huawei Firewall and switching, CEH (Certified Ethical Hacker) and ECSA (EC-Council Certified Security Analyst).
The engineers can perform an overall health check of your network. They can map out and analyse all facets of your current infrastructure with the aim of identifying issues surrounding:
- Network bottlenecks
- Network loops
- Security issues
- Traffic segregation
- Redundancy & resilience (physical & logical)
- Traffic / resource monitoring
Once the engineers are intricately familiar with your network, they can make recommendations based on any issues highlighted during the diagnosis stage and general findings which are based around best practices.
These recommendations will be made formally available in a written report. This report will also outline a road map of required work as well as detailing findings. Each highlighted issue and associated work package is given a severity rating to allow you to take effective, timely, remedial action where necessary.
The team can fully define, scope and plan your projects, perform regular checkpoint meetings to keep you up to date on progress and issues. They can highlight Risks and mitigations. Additionally they can document the deviations from the original plan.
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Simplify Expense Management Processes And Boost Cash Flow
Is Manual Employee Expense Claim Management A Bottleneck?
Track internal payments that employees incur for travel, entertainment, hotel stays, etc. Depending on the category of the employee, expenses have limits so check those too. All of this using Robotic Process Automation (RPA).
How it could work?
- RPA tools can be mapped to the primary source of expense submission, be it emails or a portal.
- It extracts data from the expense receipts and transfers it to a database for validation.
- RPA software can approve expenses with a rule-based procedure to identify the type of invoice submission.
- The claim is processed after ensuring that it’s in line with the rules set.
The applications are not just limited to Expense Management. RPA can be used for any repetitive process that is currently being done by a human agent.
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Queue Management System
A Queue Management System (QMS) essentially does what the name states – helps manage queues 😊. But with a well-managed queue, the customer experience improves dramatically which leads to increased customer satisfaction.
A QMS empowers organizations measure, manage and organize customer queues and streamline customer flow.
As an example, let us take the case of a patient visiting the hospital.
In the absence of a queue management system, she first walks to the registration desk / reception where she is handed over a form to be filled in and then should go to make the payment. Once the form details are entered by the person at the desk and the payment made, she is asked to visit the OPD area and look for Dr. XYZ. She locates the Doctor’s cabin and informs the person there by filling in a slip with her name. She waits for her name to be called out. The doctor advises her to get some pathological tests done so she comes out and asks the person what next? So she is sent to the counter where she made the payment. She then proceeds to the Pathological department where she shows the payment made and awaits her turn for submitting the sample. After that she is asked to leave and collect the reports the next day to show it to the doctor.
With a queue management system, she would directly go to the kiosk, enter her name, number and other such details on the touch screen and then pull up a token number for herself. This token number would be unique to her throughout the visit for that day. The TV screen would show the current token number being called and to which counter number the called person should go to. Once her number would come up she would go to the counter number mentioned and make the payment. She would be asked to go to the OPD. There the screen would display the number of the persons being called and the cabin numbers. She would await her turn and would see her number and proceed to the cabin number mentioned. Since she would have to do the pathology tests, she would go back to the payment counter, await her number to be displayed there and then make the payment. Once she proceeds to the pathology department, she would see the screen for her number to display, walk in and submit the sample. The next day when she would come, she would get another token number from the kiosk which would enable her to go through the report collection and then visiting the doctor.
While the above example is about how queue management can be used in hospitals, it applies to all other areas where queues are encountered be it Banks, Telecom and other service centres. Application areas are extensive as queues are encountered almost everywhere.