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The bitter truth is that you probably don’t even have an idea.

It is estimated, however, that over 4 trillion paper documents are produced in the United States alone and growing at an alarming rate of 22% per year. This is even with the prevalent use of electronic or digital document management software.

We have a solution. Feature-rich and easy-to-use FileDirector Document Management Solution from Spielberg, Germany.

Features

• Works with any ISIS & Twain compatible Scanners
• Windows client or web browser access or Mobile App
• Integration with the Windows desktop, IMAP Email Boxes & MS Office apps
• Role-based access, Audit trail, version control, Document Workflow and document history
• Create custom document exception reports

The advent of the Covid-19 pandemic has brought about many changes in the lives of people all around the world. Even though the pandemic brought a crisis to businesses in the initial days, the amount of flexibility that was required to continue the business shattered long-standing conventional practices. Financial firms and banks also faced the need to shift to the work-from-home culture. People started working from home, attended online meetings, and still managed to be productive.

Communication was the greatest challenge of all during this trying time. Video conferencing tools that the companies used to host internal meetings were now being used for all meetings, as physical meetings were no longer possible. As employees started working from home, the need for new communication methods started to emerge. Previously, the use of mobile instant messaging applications like WhatsApp, WeChat, Signal, and Telegram was not permitted in financial firms. But due to the evolving circumstances, customers require a communication channel where they can get a trustworthy feel from the brokers and traders, remotely. The swift and easy approach of mobile messaging applications now makes them the preferred choice of communication among customers and traders.

Covid-19 and the trends in communication compliance

The practices and policies that existed until the pandemic outbreak had to be revised rapidly. Though employees started working from a remote location, the need for a transparent communication channel between the client and the employees only increased. The communication perspective goes beyond geographic and cultural considerations as customers worried about the security and clarity of their communication. Furthermore, communication channel are often not linear. The client may start the conversation with a chat, but the need for clarity in certain matters may further take the conversation to voice and video calls. While considering the diversity of communication channels, inclusion of a mobile instant messaging (IM) tool is the right choice.

Once the need is identified the tool can be selected based on the geographic and cultural preference of the client. WeChat is widely used in Asia, whereas WhatsApp is more prevalent in other parts of the world. The focus then should be towards functions like WhatsApp recording, WhatsApp archiving, WeChat recording, and WeChat archiving, to ensure communication compliance.

But most firms allow their employees to use personal devices for business communication, as part of the companies BYOD (bring your own device) policies. While recording and archiving business conversations for compliance purposes, the usual confusions that employees have are about their private conversations, and whether such conversations are also being monitored. Tools like the WhatsApp Archiver, WeChat Archiver, Signal Archiver (coming soon), and Telegram Archiver (coming soon), provided by TeleMessage will record only the conversations from the employees’ business account of the mobile chat application they use. But when using corporate-owned devices, employees must refrain from using them for personal uses, as all conversations on such devices may be subject to monitoring.

While monitoring business conversations, it is also important to uphold privacy regulations like the WhatsApp GDPR. The firm must let its clients know that the conversation that they have with the firm’s employees are being monitored for compliance purposes, and consent for the same must also be sought. The archiving solutions provided by TeleMessage displays a notice in the chat screen that the conversations are monitored when the first communication is made.

Unified Call Recording (UCR) can be another effective practice in ensuring communication compliance. UCR solutions help firms record conversations directly from the network provider, thus reducing the complexity of installing any applications on the employees’ devices. The TeleMessage Network Archiver allows the recording and archiving of business conversations in smartphones as well as legacy phones.

Archiving conversations alone is not the final step in communication compliance. The archived conversations must be investigated using AI and data models to check for any illegal trade practices.

The original article can be found here.

E-mail us on sales@rincon.co.in and we will be glad to assist you.

Temperature and Humidity Monitoring, Logging and Alerting

The environment inside your Data Center or Server Room must be optimal and constant to ensure the effectiveness of the Assets within them. Introducing Online Temperature and Humidity monitoring solution using Eupry Data Logger.

Features: Simple Installation | Secure Data | 2-Year Battery Life

The Eupry Logger website is optimized for use on mobile platforms, and compatible with all browsers.

One major cost of operating a data centre is the cooling infrastructure that supports the Information Technology Equipment. A study showed that maintaining a temperature range between 20° to 24°C was optimal for system reliability. Similarly, with too much humidity, condensation can occur and with too little humidity, static electricity can occur. Both can have a significant impact and can cause damage to computers and equipment in data centres. Thus, maintaining temperature and humidity levels in a data centre helps reduce unplanned downtime caused by adverse environmental conditions and can save companies thousands or even millions of dollars per year.

Technical Specifications

• Temperature Range: 0 to +50°C
• Humidity Range: 0-90% RH
• Temperature Accuracy: ±0.5°C (±0.9°F) {before calibration}
• Temperature Resolution: 0.01°C (0.018°F)
• Temperature Drift/Year: ±0.01°C (±0.018°F)
• Power: 2 x AA (Lithium batteries recommended)
• Measurement Frequency: Configurable: 30 sec. to 15 min. Dependent on the software package
• Memory: 10,000 Measurements
• Data Connection: Wifi 2.4GHz 802.11 b/g/n -End to End Encrypted
• Certifications: CE, RoHS, FCC
• Display: WiFi Status & Temperature Status
• Dimensions: 91.5mm x 37mm x 33mm
• Unit Weight (w/ Batteries): 83g
• Display: Casing: ABS Polymer